What does "Custom Wood Furniture" mean to you? In talking to our customers, I can say that it means many different things to different people. At Vermont Woods Studios we have fine furniture that falls into varying degrees of what might be called "custom wood furniture", including: Made To Order Wood Furniture-- this is our most popular type of furniture and our most affordably priced. Each piece is built here in Vermont ...
I was working with one of our Vermont Woods Studios customers yesterday who was looking for a natural cherry bed to match existing cherry furniture in his bedroom. He's had the existing furniture for about 10 years and now it's a lovely, rich reddish brown color-- something like this solid cherry bed made by Robin Chase. The problem is that natural cherry starts out a much lighter wood, usually with a color similar to this Cherry Moon Bed ...
Shaker Furniture conjures up images of traditional New England style tables, chairs and bedroom furniture designed way back in the late 1700s by members of the The United Society of Believers in Christ’s Second Appearing, otherwise known as the Shakers. It's really the only style of furniture that's widely agreed upon as quintessentially American and it's changed only in subtle ways over the last few hundred years. Vermont furniture makers are perhaps ...
A couple weeks ago I attempted to work through a definition of "fine wood furniture" at the request of one of our customers. I couldn't find any type of universally (or even generally) agreed-upon definition, so I thought I'd try to make one up. But as I waded into it, I realized how difficult even that is. There's just so much ground to cover in "fine wood furniture" such as style, type of wood used, craftsmanship, type of joinery used, ...
Yesterday I mentioned our Vermont Woods Studios Furniture Customer Satisfaction Survey. As far as I know we are the only company in the furniture industry that's willing to publish candid customer reviews and survey rating results. It's not all perfect and I'll admit, I'm more than a bit uncomfortable publishing it. Not because we're doing badly (we're actually doing great and getting better every day), but because there is much discussion ...
As fate would have it, a customer called Vermont Woods Studios today with a serious and urgent problem, just as I was in the middle of writing this blog about customer reviews and ratings. Although our ratings are generally excellent (see yesterday's customer review ratings) occasionally something goes awry. So we constantly push ourselves, our craftsmen, our shippers and our vendors to do better and avoid future errors. I thought today's issue might ...